A culture of doing the right things.
Anyone can promise great service, but not everyone can deliver it. At The Yurconic Agency, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what our clients have to say.
“Awesome service from Dalma, Erin, and Nicole!”Garrett A.
“Cindy, great customer service! Very helpful and polite!”Evette R.
“Caroline was very polite and patient while we waited for a fax to come through. Very Helpful.”Kim K.
“I came in to do a title search, title transfer, a registration change of address. It was all so confusing. Brittany M. handled it promptly, professionally and with a smile!”Tammy M.
“Danna did an amazing job in assisting me with my registration and title needs!”Travis B.
“Excellent customer service, Yvette L.”Atlin Y.
“Dalma was very helpful, kind, awesome, funny and professional. She’s the best!!!!”Anonymous
“Brittany M. was amazing. So kind and helpful. I will be recommending to everyone!”Anonymous
“She (Kaitlyn) noticed a disparity between the VIN on my insurance and the one on my registration. She was incredibly helpful and kind and I was so pleased after leaving.”Kimberly M.
“Bridget R. totally educated me on a transfer of auto from out of state and from a deceased owner. She knows her stuff.”William
“Barbie was very helpful and patient, she was able to answer all my questions.”Tyler
“I have been to this location(Parkway) several times. I was always treated very well. Staff is excellent.”Vivian
“Staff was very friendly, knowledgeable and they made my day. Jess and Cali were awesome!”Anonymous
“Your office manager was excellent! What a wonderful choice your agency made with Bridget R.”Podorsky
“Highly professional. Blanca was super in handling my issue.”Steve
“We were being assisted by Kelly O'Hare, the notary clerk. In a word, Kelly was amazing!!! She had dealt with that problem before and knew exactly what needed done. So fast-forward to the end and within 1 hour she had everything cleared up, the buyer had the car they wanted and everyone was happy. During the process Kelly periodically stopped to explain what she was doing and what impact that might have on either/both of us, if any, and what we could do if/when that happens. She was really great and made a potentially frustrating situation very smooth. I'd go back to Kelly O'Hare at Yurconic without hesitation and would recommend others do the same.”Eric H.
“I had a good experience. Cindy is very friendly, professional and helpful.”Pamela B.
“I recently met with Don Friedman to review my life insurance options for my growing family. Don is thorough and extremely knowledgeable, and took the time to go over all of my options. Due to his diligence, I was able to secure a policy within 2 weeks! Fast, reliable service and above and beyond attention to detail make Don Friedman and The Yurconic Agency great resources for insurance in the Lehigh Valley.”Casey G.
“Kristine and the TEAM of Jennifer Mora & Jessica Dunbar are the MOST knowledgeable insurance folks I have ever had the pleasure to work with! Their customer service is second to none! Any question and I do mean ANY question you have is answered in a timely manner and explained in terms that I can understand easily! They CARE about their customers and treat them like FAMILY! HIGHLY RECOMMEND THESE FOLKS!”Laura G.
“Great customer service! Offices are closed now of course due to the virus but I needed information about transferring the title and registration of two cars. Amber is available by phone (and online chat) and she listed everything I'll need to bring when their offices reopen. She also explained all the state's fees and Yurconic's fees, so I know exactly what to expect. And she's a pleasure to speak with! Thank you, Amber and Yurconic!”K Bingaman
“Frank D. is the best! Frank is very helpful, kind & funny! He is excellent with following up, making sure your needs are met & issues completely resolved! He definitely makes up for the rude sour patch I encountered. The Yurconic Agency is lucky to have him!”LaLa
“Been working with Camille for some time and always great service. She always is very prompt in answering questions and goes out of her way to make sure we are happy with our choices. Thanks Camille.”Carol M.
“I recently had the pleasure of working with Michele Palulis from The Yurconic Agency. Our homeowners and auto policies were coming up for renewal and I had asked Michele to look into getting us better rates. She was diligent in doing her best for us and she not only got us better premium rates...but she got us better coverage too! We are long-time customers at The Yurconic Agency and very much appreciate Michele's personal attention to detail and customer service. I would highly recommend Michele and The Yurconic Agency for all of your insurance needs.”Donna R.
“Absolutely outstanding service!!! My business has been working with Valerie, Andy and Jeff for almost two years now. Whenever I contact them Valerie gets back to me very promptly. Jeff and Andy meet with us on a regular basis to make sure we always have the proper insurance coverage for our business. I highly recommend their services to any business owner.”Kelley S.
“In order to finalize the changes which I made with Jose Garcia at Yurconic, I visited the Northampton office near my home where I was pleased with the prompt greeting and expeditious handling of the paperwork needed to change Insurance companies. The lady who deserves the complements is Michelle H. I felt as though I've known her for years. Between Michelle and Jose Garcia, what could have been a complicated paper nightmare, turned into a most pleasant experience. Thanks for employing such wonderful staff!”Bill L.